Returns & Exchanges

At MOIDA, we want you to love your glow; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that products are unused and in their original packaging to qualify for a return.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unused beauty products in their original boxes and secure them in a shipping container to prevent damage.

3

Label and Ship

Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing